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Terms and Conditions
Requirements
• Minimum age of driver: 25 years
•• surcharge for drivers between 21 and 25 years RUB 300/ day with minimum 2 years driving license held;
• Minimum time driving license held: 2 years (no exceptions);
• valid credit card (except for Maestro)
•• Penguin reserves the right to offer economy-class cars to Renters without plastic cards
• registration in Moscow not required;
• Russian citizenship not required.
Documents
• National or travel passport
• Entry visa or immigration card
• National driver’s license.
Payment Terms
• 100% prepayment by cash / plastic card / bank transfer
• Upon early return, the tariff is being re-calculated
• Upon late return (in excess 2 hour grace period) extra day is charged.
Other important information
• minimum rental length one day (24 hours) from pick-up time
• pick-up and return in office hours only;
• pick up and return outside rental station are available for clients at extra charge and are to be ordered min. 8 hours prior to desired time;
• cars may be driven on the whole territory of Russia except for the Caucasus region. Contact Penguin for driving outside Russia – additional insurance package is to be purchased in advance
• daily kilometers limit 200 km. Excess kilometers are charged extra. Unlimited kilometers are available at extra charge for rental length over 5 days.
Insurance
Base tariff includes Third party liability insurance (TPL) and DOES NOT include damage and theft (CASCO) insurance. CASCO insurance is offered at extra cost (by purchasing CDWA package).
A deposit is blocked on your credit card. You may also pay deposit in cash.
A deposit covers Renter’s is liability for damage caused by his/her fault or theft of car or any of its parts in the specified amount provided the Renter complies with the Car Rental contract and submits police reports in case of accident/theft.
If damage is caused by an identified third party and the Renter submits police reports in full, the Renter’s liability is null.
The Rental may waive his/her liability by purchasing CDWA package. Though, the requirement to submit police reports remains.
Important: if the Renter does not purchase CDWA package, or breaks the terms of the Rental contract, as well as fails to submit police reports, the Renter is fully liable for the damage caused to Penguin. Penguin may charge the Renter’s credit card with the total damage amount or sue the Renter in court.
A deposit is our guarantee for your compliance with the rental contract. After you return the car and settle the bill, your deposit will be released.
We urge you to book your car in advance. For more information, please call +7 (495) 790-1784. To make reservation, simply fill in our on-line web form.
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